> For the complete documentation index, see [llms.txt](https://docs.nexavoxa.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexavoxa.com/telephony/setup-ivr.md).

# Setup IVR

This video will show how to set up an **Interactive Voice Response (IVR)** system using NexaVoxa.

<figure><img src="/files/fL98iuAaAPjWH67748CU" alt=""><figcaption></figcaption></figure>

**Key Actions to Show**:

* **Accessing the IVR configuration panel**
* **Defining menu options** (e.g., “Press 1 for support, Press 2 for sales”)
* **Testing IVR call flow** to ensure proper routing
* **Setting up failover options** (e.g., transferring to a live agent if no response)