Setup IVR

This video will show how to set up an Interactive Voice Response (IVR) system using NexaVoxa.

Key Actions to Show:

• Accessing the IVR configuration panel

• Defining menu options (e.g., “Press 1 for support, Press 2 for sales”)

• Testing IVR call flow to ensure proper routing

• Setting up failover options (e.g., transferring to a live agent if no response)