> For the complete documentation index, see [llms.txt](https://docs.nexavoxa.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexavoxa.com/telephony/setup-ivr.md).

# Setup IVR

This video will show how to set up an **Interactive Voice Response (IVR)** system using NexaVoxa.

<figure><img src="https://4248890647-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5NHGaVXCuMaCKQpesERv%2Fuploads%2FCUq9SXH2QLo8IfMNPYyg%2FIVR%20SetUp.gif?alt=media&amp;token=8626dca9-0016-4811-b2f0-3931f78315fd" alt=""><figcaption></figcaption></figure>

**Key Actions to Show**:

* **Accessing the IVR configuration panel**
* **Defining menu options** (e.g., “Press 1 for support, Press 2 for sales”)
* **Testing IVR call flow** to ensure proper routing
* **Setting up failover options** (e.g., transferring to a live agent if no response)