# Documentation

## Product Docs

- [NexaVoxa - Conversational AI](https://docs.nexavoxa.com/nexavoxa-conversational-ai.md): Comprehensive guide on setting up, configuring, and utilizing NexaVoxa’s AI-powered voice agents for real, conversational phone interactions.
- [What is NexaVoxa?](https://docs.nexavoxa.com/overview/what-is-nexavoxa.md): Discover NexaVoxa, a conversational AI voice platform designed to streamline sales, customer service, and lead engagement with real-time automation, human-like voice agents, and scalable solutions.
- [Powerful Features](https://docs.nexavoxa.com/overview/powerful-features.md): Explore NexaVoxa's human-like voice, multilingual support, built-in templates, and AI-powered lead engine. Streamline workflows, improve engagement, and scale your business with real-time analytics.
- [Integration Ecosystem](https://docs.nexavoxa.com/overview/integration-ecosystem.md): Automate workflows and enhance customer engagement with NexaVoxa’s integrations. More integrations coming soon to streamline your business operations.
- [Deployment Options](https://docs.nexavoxa.com/overview/deployment-options.md): Explore NexaVoxa's deployment options: Fully hosted SaaS for quick setup and minimal management, or self-hosted solutions for complete control, data ownership, and enhanced security.
- [Voice-First, No-Text Conversion](https://docs.nexavoxa.com/voice-intelligence-tech/voice-first-no-text-conversion.md): NexaVoxa's processes speech directly using advanced multimodal LLMs, reducing latency, eliminating transcription errors, and enabling natural real-time conversations with higher accuracy.
- [Custom Prompting](https://docs.nexavoxa.com/voice-intelligence-tech/custom-prompting.md): Customize NexaVoxa's AI voice agents with tailored prompts for tone, language, and behavior, ensuring brand consistency, dynamic responses, and enhanced customer interactions across sales and support.
- [Call Control](https://docs.nexavoxa.com/voice-intelligence-tech/call-control.md): Create intelligent voice workflows with NexaVoxa, automating call routing, verification, transfers, and real-time decisions, all without coding or APIs for seamless customer interactions.
- [Guardrails for Voice AI](https://docs.nexavoxa.com/voice-intelligence-tech/guardrails-for-voice-ai.md): Safe, compliant and brand-aligned AI interactions with NexaVoxa's guardrails, includes input filtering, prompt boundaries, output moderation, and escalation triggers for real-time voice conversations.
- [Post-Call Analytics](https://docs.nexavoxa.com/voice-intelligence-tech/post-call-analytics.md): Actionable insights with NexaVoxa’s Post-Call Analytics, including full transcripts, sentiment analysis, latency monitoring, and engagement metrics to refine AI interactions and optimize performance.
- [Multi-Flow Agent](https://docs.nexavoxa.com/voice-intelligence-tech/multi-flow-agent.md): Enhance customer interactions with NexaVoxa’s Multi-Flow Agents, enabling context-aware, dynamic conversation switching across multiple paths, perfect for complex, non-linear dialogues in real-time.
- [Financial Services](https://docs.nexavoxa.com/use-cases/financial-services.md): Discover how NexaVoxa transforms financial services with AI-powered voice agents, automating routine tasks, enhancing customer support, reducing operational costs, and ensuring compliances.
- [Retail & E-commerce](https://docs.nexavoxa.com/use-cases/retail-and-e-commerce.md): Discover how NexaVoxa’s AI-powered voice agents revolutionize retail and e-commerce customer interactions by automating product inquiries, order tracking, returns, , and more.
- [Real Estate](https://docs.nexavoxa.com/use-cases/real-estate.md): Streamline real estate operations with NexaVoxa’s AI voice agents. Automate property inquiries, lead qualification, tour scheduling, and follow-ups for 24/7 client engagement and enhanced efficiency.
- [Education](https://docs.nexavoxa.com/use-cases/education.md): Discover how NexaVoxa's AI voice agents transform educational institutions by automating admissions queries, course information, boosting student engagement and improving operational efficiency.
- [Insurance](https://docs.nexavoxa.com/use-cases/insurance.md): Discover how NexaVoxa’s AI voice agents streamline insurance policy management, claims processing, lead qualification, and customer support, boosting efficiency and enhancing customer experience.
- [Legal Services](https://docs.nexavoxa.com/use-cases/legal-services.md): Streamline client intake, appointment scheduling, FAQ handling, and case updates with NexaVoxa’s AI voice agents for law firms, improving operational efficiency and reducing staffing costs.
- [Manufacturing](https://docs.nexavoxa.com/use-cases/manufacturing.md): Learn how NexaVoxa helps manufacturers automate product inquiries, order updates, logistics coordination, and B2B customer service, improving operational efficiency and supplier satisfaction.
- [Transportation & Logistics](https://docs.nexavoxa.com/use-cases/transportation-and-logistics.md): Explore how NexaVoxa streamlines logistics by automating shipment tracking, delivery status updates, and route coordination, improving operational efficiency and enhancing customer satisfaction.
- [Food & Beverage](https://docs.nexavoxa.com/use-cases/food-and-beverage.md): Discover how NexaVoxa’s AI voice agents streamline voice ordering, reservation scheduling, menu inquiries, and feedback collection for restaurants, improving customer experience.
- [Automotive](https://docs.nexavoxa.com/use-cases/automotive.md): NexaVoxa automates vehicle inquiries, service appointment booking, test drive scheduling, and promotional follow-ups for auto dealerships, enhancing lead engagement and educing operational costs.
- [Energy & Utilities](https://docs.nexavoxa.com/use-cases/energy-and-utilities.md): NexaVoxa automates bill payment reminders, outage reports, service requests, and customer support for energy and utility companies, improving operational efficiency and customer satisfaction.
- [Government Services](https://docs.nexavoxa.com/use-cases/government-services.md): Learn how NexaVoxa helps government services automate public queries, form guidance, appointment scheduling, and grievance redressal, enhancing efficiency, accessibility, and citizen engagement.
- [Create your NexaVoxa Account](https://docs.nexavoxa.com/get-started/create-your-nexavoxa-account.md): Get started with NexaVoxa by creating an account, verifying your email, and logging in to access powerful AI voice features. Follow our easy step-by-step guide to begin.
- [Complete Profile Information](https://docs.nexavoxa.com/get-started/complete-profile-information.md): Complete your NexaVoxa profile to unlock your 60-minute free trial. Provide personal, company, and use case details to tailor features to your needs. Watch our tutorial for guidance.
- [Start with Free 60-Minute Trial](https://docs.nexavoxa.com/get-started/start-with-free-60-minute-trial.md): Explore NexaVoxa's core features with a free 60-minute trial, including AI agent creation, knowledge base integration, voice customization, and post-call analytics. Some features require a paid plan.
- [Create an Agent](https://docs.nexavoxa.com/build/create-an-agent.md): Learn how to create your first voice agent with NexaVoxa’s easy interface. Follow the tutorial to set up greetings, prompts, and publish your agent in minutes.
- [Single Prompt Agent](https://docs.nexavoxa.com/build/single-prompt-agent.md): Watch this tutorial to learn how to create a Single Prompt Agent in NexaVoxa, including configuring greetings, response logic, integrating Knowledge Base, and deploying your agent.
- [Multi-Flow Agent](https://docs.nexavoxa.com/build/multi-flow-agent.md): Learn the difference between multi-flow and single prompt agents in NexaVoxa. This tutorial covers creating, configuring, and testing agents with multiple conversation paths and decision points.
- [Agent Management](https://docs.nexavoxa.com/build/agent-management.md): Learn how to create, edit, and delete agents in NexaVoxa. This tutorial walks you through configuring new agents, modifying existing ones, and deleting unnecessary agents.
- [Agent Configuration](https://docs.nexavoxa.com/build/agent-configuration.md): Learn how to customize your NexaVoxa agent’s voice style, tone, speed, pauses, and language preferences to match your brand’s communication needs.
- [Knowledge Bases Integration](https://docs.nexavoxa.com/build/knowledge-bases-integration.md): Learn how to upload and integrate various knowledge base formats into NexaVoxa, including text, files, audio, and URLs, and train your agent to retrieve information for accurate customer responses.
- [Choose Templates](https://docs.nexavoxa.com/build/choose-templates.md): Learn how to choose and customize pre-built templates in NexaVoxa to streamline agent creation for customer support, sales, and more, then deploy the agent effortlessly.
- [Tools Integration Guide](https://docs.nexavoxa.com/build/tools-integration-guide.md): Learn how to integrate Google Sheets, Google Calendar, and Gmail with NexaVoxa to automate tasks, sync data, schedule appointments, and manage emails through your AI voice agents.
- [Inbound Call](https://docs.nexavoxa.com/telephony/inbound-call.md): Learn how to initiate and test inbound calls in NexaVoxa, ensuring your voice agent works as expected by interacting and adjusting settings for accurate responses.
- [Outbound Call](https://docs.nexavoxa.com/telephony/outbound-call.md): Learn how to test outbound calls made by NexaVoxa’s AI agent, including setting up tests, initiating calls, and reviewing agent performance in tasks like lead qualification and appointment booking.
- [Call Analytics](https://docs.nexavoxa.com/telephony/call-analytics.md): Learn how to access and interpret NexaVoxa’s post-call analytics, including call duration, sentiment analysis, and engagement data, to improve agent performance and optimize interactions.
- [Setup IVR](https://docs.nexavoxa.com/telephony/setup-ivr.md)
- [Outbound Campaign](https://docs.nexavoxa.com/telephony/outbound-campaign.md): Learn how to create and launch an outbound call campaign with NexaVoxa, including setting up call lists, defining scripts, and tracking campaign progress for improved results.
- [Lead Engine](https://docs.nexavoxa.com/telephony/lead-engine.md): Learn how to use NexaVoxa’s AI-powered lead engine to automate lead capture and qualification, set criteria, and integrate captured leads into outbound call campaigns.